Privacy Policy
Effective date: 2026-02-23
This Privacy Policy explains how TNC United Kingdom (“we”, “us”, or “our”) handles information in connection with our mobile application and this website (together, the “Services”). We built the Services with a privacy-first mindset: the app is designed to work without creating accounts and without collecting personal information for advertising or profiling.
Quick navigation
1. Scope
This policy applies to information handled by the Services. It does not cover third-party websites, platforms, or services that you may access through external links (if any). Third parties have their own privacy practices, and we encourage you to review their policies.
2. Summary (Plain English)
3. Definitions
- Personal Information: information that identifies or can reasonably be linked to an individual (e.g., name, email, precise location).
- Device/Technical Data: information such as browser type, device model, operating system, and IP address (commonly present in server logs).
- Processing: any operation on data, such as collection, storage, use, or disclosure.
4. Information in the App
4.1 No account data
The app does not require account creation. We do not ask you to provide your name, email address, phone number, or payment details to use core features.
4.2 No advertising identifiers
We do not use advertising SDKs inside the app, and we do not collect advertising identifiers for tracking or personalized advertising.
4.3 No sensitive permissions for core use
The app is designed to function without requesting access to sensitive device permissions (such as camera, microphone, contacts, or precise location) for core gameplay/experience.
4.4 Local-only preferences (if enabled)
If the app stores any preferences (for example, basic UI settings), those preferences are stored locally on your device and are not transmitted to us. You can remove them by uninstalling the app or clearing app storage (where available).
5. Information on the Website
5.1 Standard server logs
Like most websites, our hosting provider may automatically receive basic technical information when you visit (for example: IP address, browser type, operating system, referring/exit pages, and timestamps). This information is typically necessary to deliver pages securely, mitigate abuse, and maintain service reliability.
5.2 Cookies and tracking technologies
We do not intentionally set tracking cookies for advertising or build user profiles. If your browser or hosting environment uses essential cookies or cache headers for security and performance, those are used for basic operation only.
5.3 Contacting us
If you email us, we will receive the information you choose to include (such as your email address and message content). We use it solely to respond to you and support your request.
6. How We Use Information
When we process information, we do so for limited, practical purposes such as:
- Providing the Services (delivering pages, displaying content, basic functionality).
- Security (preventing spam/abuse, protecting the Services, troubleshooting).
- Support (responding to your inquiries and requests).
- Compliance (meeting legal obligations if applicable).
7. Sharing & Disclosure
7.1 We do not sell personal information
We do not sell your personal information and do not share it for cross-context behavioral advertising.
7.2 Service providers
We may rely on infrastructure providers (e.g., hosting) to operate the website. These providers may process limited technical data as part of delivering the service. They are expected to handle data in line with applicable laws and contractual obligations.
7.3 Legal requirements
We may disclose information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of users, the public, or the Services.
8. Retention
8.1 App data retention
Because the app is designed to operate without transmitting personal information to us, we generally do not retain user data from the app.
8.2 Website log retention
Standard server logs may be retained by our hosting provider for a limited period for security and operational purposes (for example, to diagnose incidents or prevent abuse). Retention periods vary by provider configuration.
8.3 Contact retention
If you contact us by email, we may retain the correspondence for as long as needed to address your request and for record-keeping, then delete or anonymize it as appropriate.
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is 100% secure, but we work to reduce risk with best practices such as access controls and infrastructure hardening.
10. Children’s Privacy
The Services are not intended for children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
11. Your Rights & Choices
11.1 Access and deletion requests
Depending on your location, you may have rights to request access to, correction of, or deletion of certain information. Where applicable, you can email us with your request.
11.2 Marketing
We do not send marketing emails by default. If we ever offer opt-in updates, you will be able to unsubscribe at any time.
11.3 Do Not Track
Because we do not use behavioral tracking for advertising, “Do Not Track” signals do not change our practices in a material way.
12. International Users
The Services may be accessed globally. If you access the Services from outside the country where our hosting is located, your information may be processed there. We take steps to ensure that information is handled in accordance with this policy and applicable law.
13. Changes to This Policy
We may update this policy from time to time to reflect product, legal, or operational changes. We will update the “Effective date” at the top of this page. Material changes may also be communicated via the website.
14. Contact
For privacy-related questions or requests, contact us at:
Email: privacy@tncuk.app
15. Notes for Reviewers (App Store / Platforms)
This section is provided for review clarity. The app is designed to operate without requiring user accounts and without integrating advertising SDKs. The website provides a public privacy policy link and uses standard hosting to serve static pages. Any server log data is typical for website delivery and is not used for user profiling or targeted advertising.
Last updated: 2026-02-23